Functieomschrijving
Eligio is the market leader in Belgium in outsourcing reception and office services. Our 400 employees work on a permanent basis. They enthusiastically go to work every day for our clients, medium-sized and large companies throughout Belgium and active in various sectors.
You will have a versatile role and ensure that everything runs smoothly for visitors:
As an integral part of the Workplace Services team, Day Porter ensures a 5-star employee and customer experience every day throughout the entire office. Reporting to the TFM Account Manager, they will support the Snacks & Refreshments program, support in-house events and hospitality, as well as ensure overall tidiness throughout the office. This position requires good team player capabilities, a high level of service orientation, time management, and organizational skills.
SNACK & REFRESHMENT PROGRAM
- Ensure a neat and well-maintained Snacks & Refreshments program.
- Prepare food (e.g., cutting fruits and vegetables) according to hygiene and safety regulations.
- Keep the fridge clean, check expiration dates, and remove outdated items.
- Monitor and maintain kitchen equipment, reporting issues to the WPS Manager.
- Restock glassware, crockery, and cutlery as needed.
- Manage snack and refreshment stock, receive deliveries, and maintain an organized storage area.
- Monitor consumption and collect feedback to meet employee preferences.
- Coordinate catering, including preparation, serving, and cleanup.
OFFICE SERVICES
- Manage and replenish stock of office supplies and hygiene products.
- Maintain cleanliness and ensure the office looks presentable during business hours.
- Collaborate with the cleaning team to handle waste disposal according to local regulations.
- Keep the printing area and back-office spaces organized and well-stocked.
- Regularly inspect and restock first-aid kits.
- Ensure compliance with the Clean Desk Policy.
MEETING ROOMS
- Ensure meeting rooms are clean, organized, and stocked with necessary amenities.
- Prepare client-facing rooms, including furniture arrangements and catering setup.
- Check AV equipment and report any issues.
- Maintain whiteboards and ensure writing tools are functional and neatly arranged.
COOPERATION & COMMUNICATION
- Communicate daily with the WPS team to ensure smooth operations.
- Report service issues, complaints, or risks to the TFM Account Manager and WPS Manager.
- Collaborate with subcontractors and vendors as required.
The schedule is subject to change but provided from 7:30am – 4:00pm with a 60 min break ( 37,5 hours / week )
Profiel
We are looking for a colleague who has the following competences:
- very good knowledge of English and French, basic knowledge of Dutch
- Fluent with current MS Office tools
- team player
- sense of initiative
- enthusiastic
- discrete
- multitasker
- A neat appearance is also important.
Jobgerelateerde competenties
- Personen onthalen en hun vraag identificeren
- Personen informeren en doorverwijzen of begeleiden naar de gevraagde gesprekspartner, dienst of plaats
- Telefonische oproepen aannemen Doorverbinden naar de gevraagde gesprekspartners Een boodschap noteren
- De activiteiten van een team coördineren
- Gegevens op computer raadplegen, invoeren of bijwerken (aanmaken van badges, inschrijving in registers, rapporten van telefonische oproepen, …)
- Briefwisseling registreren, sorteren, frankeren
- De toegang en verplaatsingen van personen binnen de organisatie, sites en lokalen controleren
- Aanplakborden, informatie en bedrijfspubliciteit voor bezoekers actueel houden
- Een gesprekspartner adviseren en bijstaan bij administratieve en dagdagelijkse aspecten
- Kopiëren, klasseren, intikken, lay-out verzorgen, … van documenten
Persoonsgebonden competenties
- Klantgerichtheid
- Zelfstandigheid
- Plannen en organiseren
- Communiceren
- Resultaatgerichtheid
- Verantwoordelijkheid
- Samenwerken
- Flexibiliteit
Aanbod
You will join a pleasant working environment.
Before starting the assignment, you will receive paid training ‘on the job’. This paid training will be scheduled in consultation with you.
In addition to a challenging range of tasks, many learning opportunities and an attractive salary, you will also receive:
- a daily allowance of 4 euro
- non-recurring bonus
- meal vouchers of 3.09 euro
- a commuting allowance
Find out more about our commitment and values on our website and Facebook page. Don’t miss this opportunity to be part of our dedicated team!
Plaats tewerkstelling
1000 BRUSSEL
Metro: Yser or Rogier Train: Brussels North